Our Return and Exchange Policy

If for any reason you are not satisfied with your order, you have 30 days from the date of shipment to return the product for a full refund or you may exchange the product for an order of equal value.   You will be responsible for shipping and handling charges for all returns and exchanges unless you received damaged product or your order was incomplete or incorrect.  Please send merchandise for exchange or return in the original packaging to the address below and be sure to include a letter describing the problem. 

QT Charms™
10204 Atlantic Ave .
South Gate , CA 90280

*The staff at QT Charms™ works diligently to serve you and your needs.  Please note that the actual items might have a slight variation in texture and color than the images that appear online.