A Secure Website

Our staff at QT Charms™ is well aware of the growing problem concerning online shopping.   That is why we protect all of our customer's personal information such as billing addresses and credit card information with an elaborate encrypted format.   For your convenience, each time you enter one of our pages, an icon will appear to let you know that it is secured.  

How to order online

Ordering online with QT Charms™ will only take a couple minutes of your time.   It is that simple.   Browse through our online collection.   You can enlarge images by clicking on the items you want to see.   If you decide to buy a piece, just add it to your shopping cart .   Once you are finished browsing the catalog, click on the shopping cart to place your order and follow the instructions.   Yes, it is that easy.

Methods of Payment

Visa, MasterCard, American Express and C.O.D.'s are gladly accepted at QT Charms™ Have your credit card information ready once you decide to buy our items.

Pricing

Our staff is here to help you.   If for some reason we have made a pricing error, don't hesitate.   Let us know via email or by phone and we will be happy to correct our mistake.  

Shipping Charges Information

Orders placed within the United States are shipped through US Postal Mail and FedEx Ground.   International orders, are placed through US Postal Service-Global Priority (when available).   All orders are subject to credit and address verification.   Orders will be shipped to the billing address we have stored in our database.   For your protection, a signature will be required when items are received.  

If your order is not available for immediate delivery, you would be notified.   Upon your request, you may cancel the order by contacting our office.   For faster service, please have your order information ready.

Please allow 2-3 days to process your order.

Have questions?   Let QT Charms™ help you out

Your concerns are important to us.   Simply look for your question, click on it, and let us take care of the rest.

            Questions

• Does QT Charms™ rent or sell its mailing lists?
• Where can I send a letter regarding a concern I have?
• Can I place an order with QT Charms™ if I live outside the United States ?
• If there is no one to sign for my package when delivered, will FEDEX leave it?
• What circumstances can delay my order?
• I'm having difficulty placing my order.   What can I do?
• There is an item I liked on your website but I want to make some modifications.   What do I need to do?
• What's the minimum amount that I can order?

Answers

• Does QT Charms™ rent or sell its mailing lists?

One of our main concerns is your privacy.   Hence, we do not rent nor sell our mailing lists.

• Where can I send a letter regarding a concern I have?

Our address is 10204 Atlantic Avenue , South Gate , CA 90280 .   Please address your letter to Victor Flores Designs attention QT Charms™ Customer Service.

• Can I place an order with QT Charms™ if I live outside the United States ?

Of course you can.   However, you must remember that you will be charged extra for any international orders placed (i.e. shipping charges as well as duties).   Also, we must be able to verify the shipping address in order to deliver any type of merchandise.   Please send us an email at customerservice@qtcharms.com requesting a quote for your order.  

• If there is no one to sign for my package when delivered, will FEDEX leave it?

No.   FedEx will not leave your package if there is no one to sign for it.   They will try to deliver the order up to three times before it is shipped back to us.   If for some reason you are unavailable at the time of delivery, you may pick up your package at your local Federal Express station.   You will need the delivery tag FedEx has left on your door as well as a picture ID.

• What circumstances can delay my order?

Your order may be delayed for the following reasons.   For instance, if your credit card company declines your order.   If this should be the case, we will notify you via email, mail or through a phone call.   All orders must also pass address verification.   Orders requesting modifications may also be delayed.

• I'm having difficulty placing my order.   What can I do?

QT Charms™ is more than happy to help you.   Call us at 1800 567-5553 for USA and Canada .   For the rest of the world, call 1323 357-1700 .

• There is an item I liked on your website but I want to make some modifications.   What do I need to do?

Regrettably, we do not make any modifications.   All our sales are as advertised.

Legal Notices

By using this website you agree with the terms and conditions posted.   Terms and conditions are subject to change without prior notice.  

The following Website Terms and Conditions Agreement (the "Agreement") governs your use of the Website.  

• All images are for viewing purposes only.   You are not permitted to download, reproduce, republish or redistribute any of the text and/or images for any purposes.
• All copyright rights in the text, images, photographs, graphics, and other content provided are owned by Victor Flores Designs to the full extent provided under the United States Copyright laws.
• All rights in the product names, company names, trade names, logos, product packaging and designs of QT Charms™ whether or not appearing in large print or with the trademark symbol, belong exclusively to Victor Flores Designs.